Return & Refund Policy

If you have choose wrong size or change your mind for a different colour of shoes don't stress we have a flexible return policy.
Any full price shoe that is unworn and is in its original condition can be return or exchange within 14 days of order receipt and you will receive a full refund or  exchange to another product.

Please place the shoes in its original shoe box or packaging. Make sure the box is not damaged and all labels are attached. Send an email to our customer service with your purchase order number and your reason for return on sales@balettashoes.com. 

We will send you a return label and all necessary details that you need to use in Australia Post when you will send the parcel to us.
Refunds may take up to 7 days to appear on your statement under the name of BALETTA SHOES.